Technical Services

Technical Services

IMS is known and respected for the competence and availability of their technicians. Be it either for preventative maintenance or emergency repair, you can count on our experienced, conscientious, certified, and efficient professionals. We are always there to intervene on your behalf at any level.

When you purchase from IMS, we don’t simply provide you with a product, we provide you with an installation guarantee as well as training using your newest acquisition. IMS is aware that your machinery will be used intensively for many months, that’s why we offer preventative maintenance contracts to avoid unplanned repair and maintenance costs associated with part replacement and repairs. IMS has an excellent repair service and we store in-house an impressive quantity of original replacement parts. If anything breaks down, and depending on the nature of the failure, repairs can be made on-site or at our location.

IMS will not stop impressing you.

Presence, proximity and precision are three words that explain why IMS now has a client base of over 4000 satisfied customers.

Presence

You work with just one company for your project. Masters in our field, we take care of your equipment, its installation and the supply of all your consumables. Before, during, and after, we will always be there for you.

Proximity

A Canadian company with offices in Toronto and Québec, IMS is close and always there to assist. You are not dependant on a firm that is thousands of kilometres away from your location, avoiding catastrophic production interruptions in mission critical situations.

Precision

Every one of our technicians holds all the required certifications needed to give you piece of mind and the level of service that you deserve. Our service is the best because our people are the best!

Contact us for help about the best preventative maintenance package for your needs.