Knowing how important a production or packaging line is to a company, IMS offers preventative maintenance contracts adapted to even the harshest conditions. You can be assured of an efficient, courteous, and fast service, every time!
Adequate maintenance is essential in order to avoid unplanned costs related to repairs, replacing parts, production halts, and other issues that arise when equipment breaks down.
That’s why IMS offers flexible and personalized annual preventative maintenance contracts and extended warranties, adapted to meet the needs of any industry.
IMS’s annual preventative maintenance contract includes*:
- Two annual visits dedicated to the preventative maintenance of all your equipment (includes cleaning as well as tips on proper usage).
- A priority status on serviceable equipment and on-site technician visits within a maximum delay of 4 hours.
- An unlimited telephone support service to quickly diagnose any anomalies or to simply provide help when needed.
Advantages that are worth the cost:
- Optimal performance and a longer lifespan of your equipment.
- Substantial long-term savings (compared to not having a contract, and going through unplanned maintenance, repair, and servicing fees.)
- No surprise bills during the year on all repairs, except for the cost of printer heads.
- A periodic evaluation to make sure the equipment is not being abused.
A custom made service to address specific needs:
In addition to benefiting from a perfectly adapted contract that addresses daily requirements, companies that have more than one factory, companies that have extended manufacturing parks, can benefit from additional savings on their contracts.
* Labour, mileage, and parts are subject to certain conditions.
